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Terms & Conditions

 

TERMS OF TRADES 

Welcome to HANDVÄRK.com. By placing an order on this website, you automatically accept the conditions below. Therefore, we will recommend you read the terms and conditions carefully before making any purchase at HANDVÄRK.com. 

You must be at least 18 years old to shop at HANDVÄRK.com 

Alle prices are specified in local valuta, but it will always be settled in DKK at checkout. Prices in Denmark & EU include VAT. Prices outside EU are exclusive of VAT. 

DELIVERY 

Delivery is usually within 5-6 weeks. HANDVÄRK.com delivers free of charge within Denmark and the delivery takes place via freight forwarder and is delivered as a minimum to the curbside. Either at private or business address. 

HANDVÄRK.com delivers in the rest of EU for DKK 375,-. Regardless of the quantity of goods. Delivery takes place via freight forwarder and is delivers as a minimum to the curbside at either a private or business address.  

Right of complaint

Products of HANDVÄRK are covered by Danish Sale of Goods and gives 2 years to advertise. The right of complaint applies to defects in material and / or manufacturing. The complaints does not apply to errors or damage by incorrect use of the product.

HANDVÄRK will cover return costs to a reasonable extent.  

PAYMENT 

You can pay with following payment cards: Mastercard, Maestro, Visa, Visa Electron, JCB & American Express at HANDVÄRK.com. 

A fee is charged for certain types of payment cards - these charges appear at the payment site. 

When purchasing stock items, payment will only be deducted from your account once the items have been shipped. 

When purchasing order items, payment will be deducted immediately after ordering and you will receive order confirmation with following delivery date. 

As default all products of HANDVÄRK are made to order unless anything else is described below the item. 

PAYMENT SECURITY 

All communication between our payment system and the owner of the cardholder takes places via an encrypted SSL connection (Secure Socket Layer). Only PBS has access to your data. Neither HANDVÄRK or other unauthorized persons have the opportunity to see the data exchanged at a purchase. Your personal data is 100% confidential and we guarantee that no one will get access to them. 

TAXES & VAT 

For purchases from all EU countries, Danish VAT is paid. For purchases from countries outside the EU, no VAT is paid, but the costumer is responsible for paying local taxes and fees on delivery. Please note that this may delay shipments as the goods will be withfeld from customers. It is the costumer’s responsibility to contact relevant authorities and pay the statuary costs. 

RIGHT OF WITHDRAWAL 

When shopping at HANDVÄRK.com you have 14 days of right of withdrawal. The withdrawal period expires 14 days after the day you; 

  • Received your order 
  • received the last item in physical possession, in case of an agreement on several different items, ordered in one order and with are delivered individually. 
  • received the last batch or the last part of your order in physical possession in case of an agreement for the supply of a product consisting of lots or parts. 

You must notify us within 14 days of receipt that you wish to cancel your purchase. The notice must be given by sending an email to info@handvark.com. In your message, you must make it clear to us that you wish to exercise your right of withdrawal. You cannot regret by simply refusing to revise the item without at the same time giving us clear notice of this, 

 PRIVACY POLICY  

We take privacy and security concerns seriously. It is important to ensure your personal data is protected when using our services. 

HANDVÄRK won’t reveal your information to 3. parts, unless it is necessary to implement a transaction. 

HANDVÄRK will not use your name, e-mail, address, credit card or personal data without your prior permission. 

RETURN POLICY 

You must notify us within 14 days of receipt that you wish to cancel your purchase. The notice must be given by sending an email to info@handvark.com. In your message, you must make it clear to us that you wish to exercise your right of withdrawal. You cannot regret by simply refusing to revise the item without at the same time giving us clear notice of this, 

You must return your order to us without undue delay and no later than 14 days after you have notified us that you wish to cancel your purchase. You must bear the direct cost of returning the item. Upon return, you are responsible for the item being packed properly. You bear the risk of the item until it is received at our address. 

If you regret the purchase, you must first write to us at info@handvark.com subsequently, the item can be sent to: 

HANDVÄRK WAREHOUSE 

DSV Solutions A/S 

DSV Solutions
Egeskovvej, port 52

8700 Horsens

 You must enclose a copy of the order confirmation / invoice. 

 

HANDVÄRK ApS 

Århusgade 136A 

2150 Nordhavn 

Denmark 

 

info@handvark.com 

Phone: + 45 31 731 223 

VAT: DK36934166 

Bank: Danske Bank 

Kontonummer: 4400 - 11775527

IBAN-no- DK6330000011775527

SWIFT: DABADKK