PRIVACY POLICY

At HANDVÄRK FURNITURE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how HANDVÄRK ApS collects, uses and protects personal data when you visit our website, place an order or otherwise interact with us.

1. DATA CONTROLLER

HANDVÄRK ApS is the data controller responsible for the processing of your personal data.

HANDVÄRK ApS
Vesterbrogade 196
1800 Frederiksberg C
Denmark

Email: info@handvark.com
Phone: +45 31 73 12 23
VAT: DK36934166

2. PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect the following types of personal data:

• Name

• Billing and delivery address

• Email address

• Telephone number

• Order and purchase information

• Information you provide when contacting our customer service

• Payment-related information necessary to process your purchase

• Technical information about your device and use of our website, including information collected through cookies and similar technologies

We do not store your full payment card details. Payments are processed securely through Shopify Payments and the relevant payment service providers.

3. HOW WE USE YOUR PERSONAL DATA

We process your personal data for the following purposes:

• To process and deliver your orders

• To process payments and manage transactions

• To communicate with you about your orders and customer service enquiries

• To handle returns, complaints and other requests

• To maintain and improve our website and services

• To comply with legal and regulatory obligations

• To send marketing communications where you have given your consent or where we otherwise have a lawful basis to do so

4. LEGAL BASIS FOR PROCESSING

We process your personal data on the basis of one or more of the following legal grounds under the General Data Protection Regulation (GDPR):

• Contract: Where processing is necessary to fulfil your order or otherwise perform our contract with you.

• Legal obligation: Where we are required to process personal data to comply with applicable laws and regulations.

• Legitimate interests: Where processing is necessary for our legitimate business interests, provided that these interests do not override your fundamental rights and freedoms.

• Consent: Where you have given your consent to a specific form of processing, such as certain marketing communications or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

5. SHOPIFY

Our online store is powered by Shopify. Shopify provides the technology that enables us to operate our online store and process customer orders.

Shopify may process personal data on our behalf in connection with the operation of our store and related services. Shopify also provides payment services and other services that may involve the processing of personal data.

For more information about how Shopify processes personal data, please see Shopify's Privacy Policy.

6. PAYMENT INFORMATION

Payments on handvark.com are processed securely through Shopify Payments and the payment methods available at checkout.

HANDVÄRK does not have access to your complete payment card details. Payment information is processed by Shopify and relevant payment providers in accordance with applicable security and data protection requirements.

7. SHARING OF PERSONAL DATA

We may share relevant personal data with trusted service providers where this is necessary to operate our business and fulfil your order.

This may include service providers involved in:

• Website hosting and operation

• Payment processing

• Delivery and logistics

• Customer service

• IT and technical services

• Other services necessary to operate handvark.com

We only share personal data where there is a lawful basis for doing so and only to the extent necessary for the relevant purpose.

We do not sell your personal data.

8. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.

9. HOW LONG WE KEEP YOUR PERSONAL DATA

We retain personal data only for as long as necessary for the purposes for which it was collected, including to fulfil our contractual and legal obligations.

Certain information relating to purchases and transactions may need to be retained for longer periods where required by accounting, tax or other applicable legislation.

When personal data is no longer required, it will be deleted or anonymised where appropriate.

10. COOKIES

We use cookies and similar technologies to operate and improve our website, provide essential functionality and understand how visitors use our website.

Some cookies are necessary for the website to function, while others may be used for analytics, preferences or marketing purposes.

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences through the cookie settings available on our website.

11. YOUR RIGHTS

Subject to the conditions and limitations set out in applicable data protection legislation, you have rights regarding your personal data, including the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete personal data

• Request deletion of your personal data in certain circumstances

• Request restriction of processing in certain circumstances

• Object to certain processing of your personal data

• Receive personal data you have provided to us in a structured, commonly used and machine-readable format where the right to data portability applies

• Withdraw your consent where processing is based on consent

If you wish to exercise any of these rights, please contact us at info@handvark.com.

12. MARKETING COMMUNICATIONS

If you have subscribed to receive marketing communications from us, you can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

13. DATA SECURITY

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting or storing data can be guaranteed to be completely secure.

14. COMPLAINTS

If you have concerns about how we process your personal data, we encourage you to contact us first at info@handvark.com so that we can try to resolve the matter.

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe that your personal data is being processed in violation of applicable data protection legislation.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legislation.

The latest version will always be available on this page, together with the date of the most recent update.

16. CONTACT

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

HANDVÄRK ApS
Vesterbrogade 196
1800 Frederiksberg C
Denmark

Email: info@handvark.com
Phone: +45 31 73 12 23
VAT: DK36934166

Last updated: September 2026